Severity: Medium-High | Intermittent / Recurring
Agent ID: ff1379fe-51d1-4bd4-a870-e5ef6dc11d88 (Ask_Sam)
Internal Ref: ANT-3200
Bug Description
When Ask_Sam auto-triggers on a new message in #analytics (CCWKC4Z41), responses intermittently post as top-level channel messages instead of thread replies. A secondary related behavior: occasional duplicate responses — two messages fire on the same trigger within seconds.
Expected: All auto-trigger responses post inside the originating thread.
Actual: Response posts at channel level — unanchored, invisible to requestor, clutters channel.
Frequency: Intermittent (~5–10% of triggers). Ongoing for several months. Previously reported; partially resolved; still recurring as of July 6, 2026 (screenshot attached showing ANT-3388 response orphaned at channel level).
Business Impact
Requestors miss their answers
Channel noise accumulates with context-free orphaned messages
Erodes stakeholder trust in agent reliability
Directly impacts our internal N6 Operational Reliability KPI (95% target)
Attachment: Screenshot provided showing orphaned response referencing ANT-3388 posted at top-level in #analytics.
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Planned
💡 Feature Request
19 days ago

Patrick Codrington
Get notified by email when there are changes.
Planned
💡 Feature Request
19 days ago

Patrick Codrington
Get notified by email when there are changes.