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additional connectwise functionality

Feature Request

  • List/Search Tickets

  • Get Ticket Details

  • List Time Entries

  • Get Reports

  • Search Activities

Posted by cegsean ·
Status: Completed1 comment

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Comments1

  • Shuwn Jung

    •

    Jan 8

    Thanks for reaching us!

    We’ve already reached out to the MCP provider we’re currently using, and we’ll continue to post any updates in this thread as we have more to share.

    In the meantime, there is a workaround you can use: leveraging Zapier.


    Zapier currently supports several actions, including Find Tickets, and these can be connected to Runbear via a Custom MCP.

    Here’s a reference document for more details:
    https://runbear.io/use-cases/trigger-zapier-actions-from-slack-using-mcp

    Thanks again!